Security & Privacy
When you entrust a company with your data, you expect that data to be kept securely. At WorkSeer, we take the storage and access of your data very seriously and ensure that it is safe, secure, and reliable.
Industry Standard Security
WorkSeer systems and processes adhere to industry best practices in security, including the following
- Encrypted communications between systems
- Sensitive data encryption in the databases
- Tightly firewalled and monitored servers
- Strictly controlled access to servers or data
- Incontrovertible audit trail for any data access
Data Safety & Privacy
WorkSeer support SSL and require that all sensitive traffic (such as logins or payment information) be transmitted securely. You never send or receive sensitive information in plain-text. We encrypt all sensitive data we store with a secure password hashing algorithm. A hashing algorithm works like a machine that takes an input (like a password) and scrambles it in a non-reversible way to make it impossible for the attackers to guess the password.
Your time tracking and personal contact information is secure. It is only visible to your company's administrators and can not be viewed by other users of this application. We utilize industry standardmethods to protect your personal information from unauthorized access. We do not give users their password over the phone and it is only send to the registered email id that is also the unique login name for the user.
Reliability
Reliability means more to WorkSeer than just making dependable software and services. It also means investing in processes and technology to improve reliability, focussing on every customer's experience. WorkSeer achieves an average 99.9% uptime. Here are a few things our services are designed to do:
- Designed for Resilience
- Designed for Data Integrity
- Designed for Recoverability
Data Retention Policy
We take our role as custodian of your data extremely seriously. We have multiple backup systems in place to protect your data, governed by the following policies:
- Backup occur periodically to minimize data loss during emergency.
- All backups are replicated to multiple servers on Cloud.
- All backup systems are tested regularly.
- Database backups and Application logs are retained for one year.